Proudly distributed in NZ by Direct Imports
Service
Important Announcement
Teac Warranty Service
We would like to take this opportunity to advise you of an important change to our existing Teac Warranty Service Arrangements.
After a careful review of our existing service arrangements we have adopted a proactive position to expand and provide a stronger, more effective service and support structure for all Teac product.
Accordingly from January 1st, 2009 all Teac warranty service will be undertaken internally within Direct Imports own Service Division.
Our existing RA (Returns Authority) system provides prompt and efficient freight free collection of warranty service product by courier. We will be expanding this to effectively manage warranty service nationally.
Teac Warranty Service
Effective January 1st 2009
Applies to all Teac Audio/Visual Product
To return Teac Audio Visual product requiring service please contact Direct Imports (NZ) Ltd
Teac Service
203 Nelson Street South
Hastings
Telephone: (06) 873 7095
Fax: (06) 873 7098
Email: service@direct-imports.co.nz
Freephone: 0508 DIRECT (0508 347328)
A (RA) Returns Authority advice will be issued to provide prompt and efficient freight free collection of warranty service product by courier.
Please ensure your RA details are completed to assist in the prompt return and service of Teac product.
These details including Teac Warranty policies are also outlined on our website.
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